Buying a new home is exciting, but selling your existing one can often feel like the most stressful part of the journey. To help remove uncertainty and give buyers greater peace of mind, Elivia Homes has partnered with Silverbridge Properties to offer a Part Exchange service.
There are a number of reasons why a homebuyer chooses to Part Exchange their existing home. Often, it’s because the buyer is unable to sell their existing home on the open market, or simply because it’s easier and faster. It can also ease the uncertainty of a broken chain.
According to research conducted by Together in 2025 on the state of UK housing chains:
- More than half (54%) of buyers and sellers have been in a property chain that has collapsed
- 38% said they have had a property chain collapse multiple times
- 14% said the collapse was due to buyers pulling out
Part Exchange takes these risks away. We sat down with Russell Smith, Sales & Marketing Director at Silverbridge, to answer some of the most common questions homeowners have about Part Exchange and to explain how it can make moving simpler, faster and far less stressful.
Why has Elivia Homes partnered with Silverbridge?
At Silverbridge Properties, we work closely with housebuilders who genuinely want to make the moving process easier for their customers. Elivia Homes shares that same customer-first approach. Our partnership means buyers can access a trusted, proven Part Exchange service that removes uncertainty and helps them secure their new Elivia home with confidence.
What are the biggest challenges homeowners face when trying to move?
The biggest challenge is often finding a buyer for your existing home. Buying a new home is not a small decision – it’s the biggest financial decision anyone could make and so naturally there is a strong criterion that homes must meet and a specific budget. This means your home will only be perfect for certain people – and you need to find them. That’s why Part Exchange is so popular. It’s the offer of a stress-free sale that eases this burden for sellers.
For those unfamiliar with it, what exactly is Part Exchange?
In simple terms, Part Exchange means that we buy your existing home directly from you, so you don’t have to sell it on the open market. That allows you to move forward with buying your new Elivia home without worrying about finding a buyer, dealing with chains, or facing last-minute fall-throughs.
How does the Part Exchange process work?
The process is designed to be straightforward:
First, we arrange valuations of your property using trusted local estate agents, alongside our own due diligence.
We then make a formal offer, usually within 24 hours of the final valuation.
Once agreed, you choose a completion date that suits your timescales and we complete the purchase directly.
From start to finish, the focus is on transparency, speed and flexibility.
How quickly can everything move?
One of the biggest advantages of Part Exchange is speed. Once an offer is accepted, completion can take place in as little as 28 days. Because we’re a guaranteed buyer, there’s no risk of delays caused by a chain collapsing.
How do you make sure the offer is fair?
This is a really common concern. Our valuations are based on independent local estate agent assessments and current market evidence, not guesswork. We aim to make realistic, fair offers that reflect market conditions while giving customers the certainty and convenience that Part Exchange provides.
Once Silverbridge Properties purchase your home, it becomes their responsibility to resell it. However, there is an opportunity for customers to benefit in a 50/50 profit share, over an agreed value, once the property is resold.
Are there any fees involved?
No. With Part Exchange, there are no estate agent fees and no legal fees for selling your existing home. For many people, that cost saving combined with speed and certainty, makes Part Exchange a very attractive option.
How flexible is the process around timescales?
Very flexible. Customers choose their preferred completion date and are able to stay in their home for up to 28 days after completion. That breathing space can make a huge difference when coordinating a move into a new-build home.
What types of properties are suitable for Part Exchange?
We consider a wide range of properties, in all conditions. People are often surprised by how flexible we can be. If someone isn’t sure whether their home qualifies, the best thing to do is simply have a conversation, there’s no obligation at all.
What do customers usually say once they’ve completed?
The most common feedback we hear is relief. People often tell us they hadn’t realised how much stress they were carrying until it was gone. Knowing their sale was secure allowed them to actually enjoy buying their new home.
What would you say to homeowners who are unsure whether Part Exchange is right for them?
I’d say: explore it. Ask the questions, understand the numbers and weigh up what certainty and peace of mind are worth to you. There’s no obligation and for many people, Part Exchange turns what feels like a complicated move into a far more positive experience.
Final thoughts
By partnering with Silverbridge Properties, Elivia Homes is giving buyers more choice, more certainty and a smoother route to their new home. If selling your existing property is the one thing holding you back, Part Exchange could be the solution that gets you moving.
Find out more about Elivia Homes and its Part Exchange service.