Customer Care
Customer Care
We put our customers' quality of life and happiness at the heart of everything we do. Long after you have moved in, we'll remain by your side, ensuring your experience is seamless and worry-free. It's this commitment that sets Elivia Homes customer care apart.
Before you move
We're thoughtful in our approach and give the moving process the attention it deserves. It's an exciting time for homeowners, so we'll invite you to a home demonstration to show you how everything works and walk you round your new home. We inspect and carry out thorough testing across all aspects of the property for quality assurance, so you can move in and enjoy your new home.
Moving Day
When moving day arrives, we'll concentrate on making things as smooth as possible so you can get set up in your new home smoothly and quickly. The property will be professionally cleaned and we will welcome you in style.
Living in an Elivia home
For complete peace of mind, we offer a 24-hour emergency call out service with a dedicated maintenance team on hand to restore your home quickly and efficiently.
More than a house
There are so many things we loved as soon as we saw our new home for the first time. It immediately ...Edwards family Read their story
