Gold awards in customer satisfaction for all Elivia Homes regions

19 Apr 2023

We’re delighted to announce that Elivia Homes Central and Southern regions have been awarded a ‘Gold Award’ for customer satisfaction by In-house Research.  Over 90% of customers who responded to the survey said they would recommend Elivia Homes to their friends and family.

Our newly acquired Eastern region, trading under Millwood Homes, also received a Gold Award for the fourth year running, making it a clean sweep for all 3 regions!

The awards are run by specialist independent market research company, In-house Research. Chief Executive of In-house, Tom Weston commented, “It has been an extremely challenging few years for the house building industry. Despite this, Elivia Homes have continued to put customers at the heart of their business, providing a personalised journey and supporting new homebuyers throughout their journey.”

“It’s only through delivering an exceptional service throughout the buying process, combined with a high level of finish and build quality that recommendation scores reach this level. We are delighted to recognise all the staff at Elivia Homes that have contributed to the achievement of this award.”