Our customers love their Elivia Homes, living in purpose built communities designed to help our residents thrive.
We're settling in really well. We genuinely love the house - maybe even more than we thought we would. A few little snagging things but that's to be expected obviously.
The girls are also enjoying life here. I think they're a little apprehensive about school in a few weeks, but then we're meeting up with one or two of the neighbours' kids so they have familiar faces when they do start.
We are definitely happy customers. Thanks again for all your help and for being so great during the process.
Ann has a great vibe of not only being on top of everything but also a very approachable, easy-going manner, she answered all of our questions very quickly and made us feel that nothing was too much trouble.
Our own selling process was a challenge and didn’t run to schedule, but she made us feel calm and without worry at the buying end.
Her reassuring and kind approach, whilst also keeping things on track is everything we could have hoped for, and it has been a real pleasure. In fact, everyone we have dealt with on-site at Elivia has been a tremendous credit to the brand.
Our purchase wasn’t an easy one. Due to family problems and selling our old home to buy our new home, it was emotionally and physically draining, but I can honestly say that you were amazing with us from start to finish.
There were times I really didn’t feel that we were going to get our new home, but with Pauline’s help, we achieved it. She stood by us all the way and was so patient with us. I will be eternally grateful for her support.
Since moving in, she continues to be there for us. I even like to pop in and have a little chat. Pauline has been so welcoming, even after our purchase, and that really does show what a lovely person she is.
We viewed a lot of properties during our search, many of them new builds, and we were so impressed with the way Jordan handled our enquiries. She really stood out from other agents we met. She was friendly, knowledgeable, etc, but she was also approachable and honest in her responses, help, and advice. She wasn't pushy in the slightest which was quite refreshing. We'd buy from her again in a heartbeat.
They just stand out compared to other house builders. I was pleasantly surprised what I got in terms of quality with the price that I paid.
I think the whole experience has been good, things such as the site manager knows us by name and will make a point of saying hello. It is not just the sales people, which is often what lacks the most, the contact after completion often goes. We have had snags on the way such as the heating but everything has been sorted so there was nothing to put me off, everyone on site is friendly enough.
What you get as standard is really good. The design of the house is interesting and different. The layout has been clearly thought out, it's spacious and modern.
I think the development is nicely designed and very aesthetically pleasing. I like the size of the development, it's not too busy and there's not much light pollution because there aren't any streetlights. The houses come with well-sized gardens. There's also a play area for the children with lots of green areas and trees around.
The houses are well built and are laid out well. You get a lot of space for a new build, which you don't normally get in a lot of new builds.
They gave me a lot of faith in the system, the service was good and the quality of the home is very good. You get what you pay for. Overall, everything is of a higher specification and build quality than most other houses
We had a bit of a tricky start before coming here. We had already put an offer on another house, but then withdrew from it. We had already looked at this house and then turned it away, but we came back and spoke to the Elivia Homes sales team, who then helped us understand what goes where, what it might look like, and they also did a bit of lifestyle questioning to understand what we'd need in the future.
We always knew that this was the location we wanted to live in, but they made us realise that this was the house we wanted to live in too. They not only walked us through the house and location, but also what our next ten to fifteen years would look like living here.
The houses are well built and are laid out well. You get a lot of space for a new build, which you don't normally get in a lot of new builds. They gave me a lot of faith in the system, the service was good and the quality of the home is very good. You get what you pay for. Overall, everything is of a higher specification and build quality than most other houses
This is the 2nd new build property that I have purchased. The first experience was not a patch on the level of care Elivia Homes have extended to me, and would happily advocate the brand as the after care has been outstanding.
It is brilliant. It is three miles from civilisation, and there are major towns all around us, but it is still a nice, quiet and peaceful place to live. Even my seventeen year old son thinks the same thing, and I thought that he'd moan about it for years.
This is the 2nd new build property that I have purchased. The first experience was not a patch on the level of care Elivia Homes have extended to me, and would happily advocate the Elivia Homes brand as the after care has been outstanding.
Many thanks for your help in replacing our kitchen tap. Your very nice man has replaced the tap in a very professional way and we are now happy bunnies!
Just a quick email to say 'thank you' for resolving all the snagging this week. Can you pass on my thanks to Sean. The standard of his work is excellent. He phoned me on Wednesday morning and I talked him through all the snags. I returned later the same day and found each job completed to a fantastic standard. You would never have known that he had been there, with everything clean and tidy. It's much appreciated.
George came to do some maintenance work on Friday at our property. I would like to express how pleased we are with his professionalism and attention to detail. He was courteous and respectful. He is a true asset to your company.
Thank you for organising the plumbing work earlier this week. I am glad I asked for Sean to be present as he does know his stuff and it was all completed without any fuss and as usual put back to a good standard. I have said it before but he is a credit to your company... Finally I wanted to say that Rachel and Laura did their utmost to help me over a problem by speaking to Technical on two occasions. Although it was not a snagging issue they put themselves out as I had encountered problems with additional building work I was carrying out on my garage. They understood my dilemma particularly as my builder had had to stop working and I really appreciate their efforts.