Personal

Customer Service

We put our customers’ quality of life and happiness first. Once the sale is complete, we’ll stay engaged and make your living experience worry-free.

Caring for you

Our personal service sets us apart. When a new resident moves into their dream home, they become part of our community too.

Before you move

We’re thoughtful in our approach and give the moving process the attention it deserves. It’s an exciting time for residents, so we’ll invite you to a home demonstration to show you how everything works and walk you round your new home.

before you move image
wiping table

Moving Day

When moving day arrives we’ll concentrate on making things as smooth as possible so you can get set up in your new home smoothly and quickly. The property will be professionally cleaned and welcome you in style.

Living in an Elivia home

For peace of mind we offer a 24-hour emergency call out service and our dedicated maintenance team is highly trained to get your home back to its best efficiently.

queens place living in Elivia

What our residents say

4 Mar 2022

They just stand out compared to other house builders. I was pleasantly surprised what I got in terms of quality with the price that I paid.

I think the whole experience has been good, things such as the site manager knows us by name and will make a point of saying hello. It is not just the sales people, which is often what lacks the most, the contact after completion often goes. We have had snags on the way such as the heating but everything has been sorted so there was nothing to put me off, everyone on site is friendly enough.

16 Feb 2022

What you get as standard is really good. The design of the house is interesting and different. The layout has been clearly thought out, it's spacious and modern.

I think the development is nicely designed and very aesthetically pleasing. I like the size of the development, it's not too busy and there's not much light pollution because there aren't any streetlights. The houses come with well-sized gardens. There's also a play area for the children with lots of green areas and trees around.

4 Feb 2022

The houses are well built and are laid out well. You get a lot of space for a new build, which you don't normally get in a lot of new builds.

They gave me a lot of faith in the system, the service was good and the quality of the home is very good. You get what you pay for. Overall, everything is of a higher specification and build quality than most other houses

26 Jan 2022

We had a bit of a tricky start before coming here. We had already put an offer on another house, but then withdrew from it. We had already looked at this house and then turned it away, but we came back and spoke to the Elivia Homes sales team, who then helped us understand what goes where, what it might look like, and they also did a bit of lifestyle questioning to understand what we'd need in the future.

We always knew that this was the location we wanted to live in, but they made us realise that this was the house we wanted to live in too. They not only walked us through the house and location, but also what our next ten to fifteen years would look like living here.

16 Jan 2022

The houses are well built and are laid out well. You get a lot of space for a new build, which you don't normally get in a lot of new builds. They gave me a lot of faith in the system, the service was good and the quality of the home is very good. You get what you pay for. Overall, everything is of a higher specification and build quality than most other houses

14 Jan 2022

This is the 2nd new build property that I have purchased. The first experience was not a patch on the level of care Elivia Homes have extended to me, and would happily advocate the brand as the after care has been outstanding.